The Connectors Group · North Texas

You're great at your craft.
We handle everything else.

The Connectors Group builds self-running AI operators for small business owners and business development professionals. You get a back-office - built on a proven core, tuned to your business - that runs content, business development follow-up, client ops, and reporting without you managing it daily.

1,000+  member network, founded here 2 min  the free note it starts with
How we think

Diagnose. Connect. Build.

Most businesses don't have a marketing problem. They have an underneath problem - and symptoms hide it. We start where a professional should: with the diagnosis.

i.

Diagnose

Every engagement begins with a structured discovery session. You leave with a documented read of your business - not a vague conversation and a quote.

ii.

Connect

Built on a thousand North Texas business conversations. Sometimes the fix isn't a system - it's an introduction. We know the difference, and we know the people.

iii.

Build

Strategy without execution is a wish. Store, site, content engine, follow-up automation - we build it, test it, and hand you the keys.

The record

Operator-grade, not theory-grade.

1,000+Members in the community we founded
2 minThe free note it starts with
The way in

Four steps. No pitch deck.

Tell us what's in the way

A short note - your business, your goal, the thing that keeps not getting done. Two minutes, plain words.

The discovery session

If it looks like a fit, you talk with Jon. One on one. Real questions, honest answers - you may be right about what you need, but let's find out for sure.

A documented plan

A written diagnosis with priorities and a roadmap. Yours to keep whether we work together or not.

We build, you approve

Take one item from the menu or hand us the whole thing. Either way, nothing ships without your sign-off.

Questions

The things owners actually ask.

How does working with The Connectors Group start?

Every engagement starts with a conversation. You send a short note about your business and your goal, and if it looks like a fit you talk with Jon one on one. You then receive a written diagnosis with priorities and a roadmap, yours to keep whether we work together or not.

Who does The Connectors Group work with?

Local service businesses across North Texas, usually doing $300K to $3M with three to fifteen people, where the owner is still in the day to day. Restoration, home services, HVAC, plumbing, roofing, chiropractic, boutiques. The common thread is not the industry. It is that the work is good and the systems behind it are not.

What is the Business Leak Check?

The Business Leak Check is a free 10-minute diagnostic that surfaces where your business is actually bleeding: traffic, conversion, follow-up, fulfillment, or retention. You get a scored report and a segment-specific next step, with no sales call required to get it.

What does the discovery session cost?

The discovery session is $500, and it is credited in full toward your build. It runs 60 to 90 minutes with Jon, plus the work of writing your diagnosis. You keep that document whether or not you hire us. The Business Leak Check stays free if you want to start smaller.

Why use you instead of hiring someone or doing it myself?

Hiring costs months and a salary before you know whether it works. Doing it yourself costs hours you do not have. We diagnose first, so you only pay to build the things that were already costing you money.

Will this replace my people?

No. What gets automated is the work nobody wanted: follow-up that gets forgotten, reports nobody has time to run, data moved by hand. Your people stop doing what a system should be doing and get back to the work you hired them for.

Where should we start?

With whatever is leaking the most, not with whatever is newest. For most owners that is lead follow-up or a handoff between people that breaks every week. The diagnosis names it, puts a number on it, and we start there.

How long before I see a return?

The first fix is usually live in weeks, not quarters, because we start with one workflow instead of a platform rollout. You should be able to point at what changed and why it mattered.

Is my business data safe?

Nothing ships without your sign-off. We build inside your accounts rather than parking your data somewhere you cannot reach, and we tell you plainly what any tool we use can see.

Do I have to learn all these tools?

No. If a system needs babysitting, it is not finished. You get something that runs, plus training for whoever on your team wants it.

What if I am not sure AI is even my problem?

That is the normal starting point, and it is why the first step is a diagnosis instead of a proposal. Sometimes the answer is a follow-up process or a phone system, not AI. We will tell you that.

Do you only work in North Texas?

We take a small number of clients at a time, and North Texas is where we can sit across the table from you, which matters most in the first conversation. Remote work happens, but local gets priority.

What services does The Connectors Group offer?

Everything is a la carte: strategy and discovery, brand and presence, e-commerce and web, marketing and content, and AI and automation. Take exactly what your business needs and skip what it does not.

A note on fit
We say no early and often - which is what gives our yes its weight.

We work with a small number of North Texas businesses at a time, and only where we can see the path to real return. If we're not the right fit, we'll say so in the first conversation - and usually point you to someone who is.

Start the Conversation
Services

Diagnose first. Build second. Connect always.

No packages to squint at. No pricing games. Everything below is à la carte - take exactly what your business needs, skip what it doesn't. Every engagement starts with a conversation, and the price is part of that conversation, early and plainly.

How we build websites

Three layers. One operating system.

Most agencies stop at Layer 1. That's where the problems start. We build all three - in sequence, documented, tested, and handed off clean.

Layer 1

Website

The public face - pages, content, navigation, SEO structure, lead capture, and a CMS you can actually edit. Built mobile-first, fast, and on-brand.

Layer 2

Commerce & Booking

Where revenue happens - products, checkout, payments, deposits, appointments, confirmations, and the rules behind them. Treated as an operating system, not a design add-on.

Layer 3

Integration

The part most people skip and later regret - connecting the site to the systems that run the business. CRM, calendar, email, POS, industry software. One source of truth so nothing silently breaks.

Platform-agnostic - we pick what's right for your business, not a one-size template.

Always included

Relationship-grade communication. No-fluff deliverables.

North Texas market knowledge and AI-amplified analysis come standard - on every engagement, at every size.

Start the Conversation
About

I'm Jon Madl. I diagnose, then I connect, then I build.

Jon Madl, founder of The Connectors Group
Jon Madl · Founder

I help business owners get online, get visible, and get selling - without wasting money figuring it out alone. Before The Connectors Group, I ran a business through real growth, and watched growth break every system I'd half-built along the way. I've done the work, not just read about it.

What I learned in those years: most businesses don't fail for lack of effort. They fail because the owner is doing five jobs, and four of them aren't their craft.

Small business isn't really about what you love. It's more about how much pain you can endure before you figure it out.

I want to help eliminate that pain. That's why DSN was founded, and now TCG. I'm rooted in North Texas, where I founded a networking community that's grown past a thousand members. That network isn't a logo wall. It's people I can call - and people who call me back.

The Connectors Group exists for one reason: you're great at your craft, and somebody needs to handle everything else. That's us.

How I think about the work

No one person is smarter than the room. Owners, teams, and customers carry more knowledge together than any one person ever could. The work starts by listening well, connecting the dots, and turning that shared knowledge into better outcomes.

I use AI to leverage that experience and make better decisions for the people I work with. It doesn't replace judgment, and it doesn't know your customers the way you do. It handles the work that doesn't need your judgment - so the calls that do get more of your attention, not less.

Small business isn't built on ego. It's built on endurance. The point of this work is to help you carry less unnecessary friction - by fixing what's actually getting in the way.

What we won't bend on

Four standing commitments

Find the real problem

Symptoms hide root causes. You may be right about what you need - but let's find out for sure. We diagnose before we prescribe, every time.

Operator-grade execution

Built by someone who's run the routes, hired the teams, and hit the numbers. Not a theorist with a slide deck.

The relationship is the asset

We'd rather earn the next ten years than win the next invoice. That math changes every decision we make.

AI is the multiplier

Not the replacement. We use it to make good businesses faster - never to make fast businesses sloppy.

Working together

Start with a conversation. Worst case, you leave with a clearer picture of your business.

Start the Conversation
Insights

Published thinking. No recycled hype.

What we're seeing in North Texas businesses, written plainly. One useful email when there's something worth saying.

Growth · North Texas

North Texas small businesses are under pressure - but AI is the great equalizer for 2026 growth

In a booming 13-county region, rising costs are squeezing everyone. Here's how smart AI adopters are outgrowing and outlasting the competition.

Read the article Open standalone page ↗

North Texas is on fire in all the usual ways. A 13-county market of roughly 8.5 million people, an economy big enough to hang with whole states, and tech-hub rankings that keep putting Dallas–Fort Worth near the top tier in North America.

At the same time, a lot of local owners are feeling the squeeze. Small businesses are still dealing with uncertainty, higher costs, and tighter conditions - inflation remains the top concern for just over half of owners.

I believe small business in the beginning is not about making money. It's about how much pain you can endure.

That may sound blunt, but most owners know exactly what that means. You take the hits, you learn fast, and you keep moving. In a region growing this fast, the owners who stay adaptable are the ones who give themselves a shot.

That's where AI comes in. Not as a magic button, and not as a replacement for common sense. It gives small businesses leverage. Owners are using AI to cut expenses, improve efficiency, and support growth - not just reduce headcount.

I've seen that up close. AI doesn't replace relationships, judgment, or local knowledge. It helps with the repetitive stuff that drags owners down every week - admin, follow-up, scheduling, first drafts, summaries, and the kind of work that has to get done but shouldn't eat your whole day.

I'll never be the smartest person in the room, because the room as a whole will always know more than I do.

That mindset matters here. Good business owners already know their trade. The problem is the "everything else" that comes with running a company. Plumbers are good at plumbing. Accountants are good at accounting. They both suck at everything else. That's not a knock. That's just real life, and it's exactly why systems and AI matter.

One of the biggest pain points in North Texas is not always a lack of help. It's that help is scattered. Chambers, nonprofits, city programs, regional groups - if you're running a shop, it's tough to tell who actually helps with what. AI can't solve that entire problem, but it can help owners organize information faster, compare options, and make decisions without spending half a day chasing scattered details.

The practical wins are usually simple. Better customer follow-ups, cleaner scheduling, rough notes turned into usable processes, marketing that keeps moving when nobody has extra time. That's the kind of help that lets a small shop punch above its weight.

If you network for coffee and friends, you're doing it wrong. You have to be intentional with your time.

That applies here too. Don't adopt AI because it sounds trendy. Use it where it saves time, sharpens service, or helps you make more money. Start with one real pain point, get one real win, and build from there.

North Texas is going to keep growing. The pressure on small businesses is not going away. The owners who treat AI like a practical teammate right now are the ones with the best shot at turning that pressure into progress.

Work · AI

AI is replacing these jobs in 2026 - but not the ones you think

Headlines warn of a job apocalypse, but the real story in DFW is simpler: AI is reshaping tasks more than it's wiping out roles.

Read the article Open standalone page ↗

If you've spent any time scrolling the news this year, you've seen the same headline over and over: AI is coming for your job. Millions could be replaced. Whole industries on the brink. That kind of framing gets attention, but it misses what's actually happening.

The real story is less dramatic and more useful. A large share of jobs will be affected by AI in some way - but that does not mean whole careers vanish overnight. In most cases, AI is taking pieces of jobs first: the repetitive parts, the rules-based parts, and the parts nobody really enjoys doing by hand anyway.

I don't see failure as the opposite of success. I see it as tuition. You pay for the lessons you actually remember.

That's a better way to look at this moment. Businesses trying AI are going to get some things wrong. Workers learning AI are going to write bad prompts, trust rough outputs too quickly, and have to adjust. That's not proof the whole thing is broken. That's just the cost of learning a tool while it's still changing fast.

The jobs under the most pressure are the ones built around repeatable tasks - data entry, basic admin, simple customer service, routine bookkeeping, scheduling, follow-up, first-pass reporting. AI can handle a first draft, a status summary, a standard reply, the batch of back-office tasks that used to eat hours every week.

That does not mean people stop mattering. It means the work shifts. The front-desk person spends less time answering the same five questions and more time handling the tricky customer. The owner spends less time buried in admin and more time selling, leading, and solving real problems.

Younger workers will feel this shift first, because their jobs often include more repeatable tasks. That's exactly why upskilling matters now. The more someone knows how to prompt, review, fact-check, and apply AI output, the harder they are to replace.

On the other side, some roles are holding up just fine. Work built on relationships, hands-on execution, trust, and judgment is harder to automate. Trades, complex sales, management, and locally rooted service work still depend on people showing up, reading the situation, and making a call.

If you run a small business, the smartest move is not to ask "which jobs can I cut?" The smarter question is "which tasks are slowing my team down?" That's usually where AI creates the first win.

The fear is loud. The day-to-day reality is a lot more grounded. For most small businesses, the story is still about tasks first, people second. The owners and workers who adapt to that are the ones most likely to come out ahead.

Leverage · AI

AI isn't taking your job - it's making you and your small business more dangerous, in a good way

Human plus AI is the winning setup in 2026 - saving time, growing revenue, and getting more done without burning out.

Read the article Open standalone page ↗

If you run a small business in North Texas, you already know the feeling. You're wearing too many hats, costs are up, and the list never really gets shorter. That's exactly why AI is getting so much attention right now.

Used right, AI is not here to push you out. It's here to give you leverage. More than 80 percent of AI-using small businesses in one recent survey reported higher sales, profits, and payrolls after adopting AI tools.

That's the part people miss when they only talk about job loss. The value comes from enhancement. AI helps people get through the repetitive layer faster so they can spend more time on the part of the work that actually requires a brain, a relationship, or some judgment.

Small business in the beginning is not really about making money. It's about how much pain you can endure.

AI does not erase that pain. It can take enough weight off your back that you have room to think again. That matters more than people realize.

The human side is still the whole game. You bring the relationships, creativity, local context, and instincts. AI brings speed, pattern recognition, and help with the grunt work. Put those together and you get a business that can move a lot faster without losing its personality.

Marketing gets drafted quicker, but the owner still makes it sound like them. Operations get cleaner because scheduling, notes, and repeat communication stop living in somebody's head. Basic analysis gets easier because AI can summarize numbers fast enough to make the data usable.

Plumbers are good at plumbing. Accountants are good at accounting. They both suck at everything else.

That's why this matters. Most owners are not failing because they're bad at their actual trade. They're getting buried by the extra layers - admin, follow-up, marketing, organization, decision fatigue. AI helps on the "everything else" side of the business.

There's a timing advantage here too. North Texas keeps growing - more competition, more expectations, more noise. The businesses that learn to use AI as a teammate now are giving themselves a head start while everyone else argues online about whether the tools matter.

Start small. Pick one thing that keeps eating time every week. Let AI take a first pass. Keep the final say in human hands. Then measure what changed. Some experiments will flop. Some prompts will be garbage. No problem - that's the tuition you pay for expertise.

The owners who win with AI are usually not the ones chasing every shiny tool. They're the ones who stay intentional, solve a real problem, and keep the human part of the business intact. That's the lane worth staying in.

Playbook · Getting Started

From overwhelmed to unstoppable: a practical AI starter guide for North Texas small businesses

You've heard the hype and the warnings. Here's the part that matters: where to start, what to try first, and how to do it without wasting money.

Read the article Open standalone page ↗

Most small business owners are not asking whether AI matters anymore. They're asking where to start. That's the right question.

The good news: you do not need to become a tech genius overnight. The smartest place to begin is not a giant overhaul. It's one problem that keeps costing you time every week.

Plumbers are good at plumbing. Accountants are good at accounting. They both suck at everything else.

That's not a shot at anybody. That's just how business works. Most owners are strong in the thing they sell and stretched thin by the "everything else" around it - emails, scheduling, follow-up, content, invoicing, summaries, process cleanup.

That's where AI helps first. Not with a dramatic reinvention. Just with relief. Look for one repetitive task that shows up every week and ask whether AI can take the first pass: routine email replies, meeting notes, social drafts, sales summaries, the same customer questions organized into something usable.

You have to be intentional with your time. It's limited and easy to waste.

That applies to AI more than anything. Don't spend weeks bouncing between tools because somebody online said a new app changed everything. One problem, one tool, one short test. If it saves time or makes you money, keep it. If it doesn't, move on.

A good 30-day approach is simple. Week one: use one AI tool on work you already do. Week two: automate one small repeated process. Week three: use AI to keep marketing or follow-up moving. Week four: review what actually helped and double down. The point is not to become impressive. The point is to become a little less buried.

If you are overwhelmed, start smaller than you think. Pick one pain point. Fix that first. Then keep going. That's usually how momentum starts.

AI Policy · Open Weights

Thirty-five companies signed a letter about AI last week. None of them were small businesses.

Microsoft, Meta, OpenAI, and 32 others asked Washington not to restrict open-weight AI models. Here's what that argument means if you run a business with five employees instead of five thousand.

Read the article ↗
What clients say

Real words from real clients - verified on Google.

★★★★★ Google Reviews · The Connectors Group

Reserved · Google review #1 - pulls from the TCG Business Profile once it's live. Real reviews only, shown with reviewer's first name and star rating, linked to the original on Google.

Reserved · Google review #2 - same treatment. Nothing on this site is invented, including praise.

The Insights letter

Get the next one in your inbox.

No drip campaigns pretending to be friendship. Fewer, better emails.

Subscribe
Contact

Let's talk.

Tell us where you're stuck. Plain words are perfect.

Email
jon@theconnectorsgroup.org
Phone / Text
832-248-4557
Base
Argyle, Texas - serving North Texas & remote
Every submission is read by Jon personally - not a sales team, because there isn't one. If it looks like a fit, you'll hear back within one business day to set up the discovery session. $500, credited in full toward your build, sixty to ninety minutes - and if we're not the right fit, we'll point you to someone who is.

Start the conversation

Two minutes. The discovery session comes after - by invitation, so neither of us wastes the other's time.

Resources

Tools for owners
who work on the business.

Every resource here is free. No upsell sequence, no bait-and-switch. If it's useful, take it. If it leads to a conversation, that's fine too.

Start here

The Business Leak Check

A 10-minute diagnostic that surfaces where your business is actually bleeding - traffic, conversion, follow-up, fulfillment, or retention. You get a scored report and a segment-specific next step. Free, no sales call required to get it.

Free Diagnostic

Where Is Your Business Leaking?

10 questions. Scored output. No pitch - just the diagnosis and a clear next step based on your number.

Take the Business Leak Check
Downloads

Free guides

5

The 5 Revenue Leaks Every Small Business Has (And How to Plug Them)

The most common places North Texas businesses lose money - usually quietly, usually fixable. PDF guide, no opt-in.

Download Free PDF
AI

The Prompt Lab

Tested prompts for small business owners. Not theory - each one has been used in a real operation. Copy, paste, adapt to your business.

Open the Prompt Lab →
Ready to go deeper?

The conversation is free.
The diagnosis is yours to keep.

Every engagement starts with a structured session. You walk away with a written read on your business - whether we work together or not.

Start the Conversation
ROI Calculator

What's the leak
actually costing you?

Rough numbers in, real picture out. Not a sales trick - a starting-point estimate so we're talking about the same thing when we talk.

Your Revenue Leak Estimate

Fill in what you know. Estimates are fine - this is a direction-finder, not a spreadsheet.

These are directional estimates based on industry benchmarks. Your actual numbers require a proper diagnosis - which is what the first conversation is for.

Prompt Lab

AI that does
actual work.

Tested prompts for small business owners. Not theory - each one has been used in a real operation to save real time. Copy, paste, adapt to your business.

The library

Real prompts. Zero fluff.

Organized by use case. Each prompt includes what it does, when to use it, and how to adapt it to your specific business. Started July 14, 2026. Target: 24 prompts by October 12. New batch every other Wednesday, building in public.

Follow-Up

The Lead Follow-Up That Doesn't Feel Like a Follow-Up

Turns a name and a conversation note into a personalized message that references what they actually said. Use inside any AI chat tool.

"I just met [Name] at [Event]. They mentioned [detail]. Write a 3-sentence follow-up message that references what they said, offers one specific value, and has a single low-friction ask. Tone: direct, warm, not salesy."

Reviews

The Review Request That Gets a Response

Most review request messages are templates that feel like templates. This one doesn't.

"Write a review request text message for [Business Name], a [type of business]. The customer's name is [Name]. We completed [service] on [date]. Keep it under 3 sentences. One specific detail about their job. Direct ask. No exclamation points."

Coming Soon

22 more prompts in progress

Content repurposing · Client onboarding · Objection handling · Social captions · SOPs · Reporting summaries · Hiring posts · and more.

Want new prompts when they drop? Join the list. One email when a new batch is ready. No other emails.

Free Assessment

Business Leak Check

10 questions. 5 minutes. Find out where your business is losing money - and what to do about it.

How it works Answer 10 questions about your operations. We score your results (0–100) and route you to the resources and next steps that match where you actually are - not a generic pitch.
Start the Assessment →